Privacy Policy

At HASRAT, we value your trust as much as we value the art of fragrance. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and brand. By using our website or placing an order, you agree to the practices described below.

1. Information We Collect

When you engage with HASRAT, we may collect the following information:
Full name and contact details (email, phone number, shipping address).
Order and payment information.
Device and browser information.
Website usage data and interaction behavior.
Preferences related to products and purchases.
Any information you provide when contacting our support team.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders efficiently.
Provide customer support and respond to inquiries.
Improve our website, services, and customer experience.
Send order updates, confirmations, and delivery notifications.
Share promotional offers, campaigns, and brand updates (only with consent).
Ensure secure transactions and prevent fraudulent activity.
Comply with applicable legal and regulatory requirements.

3. Cookies & Tracking Technologies

HASRAT uses cookies and similar technologies to:

Enhance your browsing experience.
Remember your preferences.
Analyze website traffic and performance.
Improve product recommendations and marketing relevance.

You may disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing of Information

We respect your privacy. Your personal data is never sold.

We may share limited information with trusted third parties only when necessary, such as:

Payment processing partners.
Delivery and logistics companies.
Website hosting and IT service providers.
Marketing and analytics platforms.
Legal authorities, if required by law.

All partners are expected to handle your data securely and responsibly.

5. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or alteration.

While we take strong precautions, no online system can guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

Complete transactions
Provide customer support
Fulfill legal, accounting, or operational requirements

After that, your data is securely deleted or anonymized.

7. Your Rights

As a customer of HASRAT, you have the right to:

Request access to your personal data.
Request correction of inaccurate information.
Request deletion of your data (where applicable).
Withdraw consent for marketing communications.
Object to certain types of data usage.

To exercise these rights, you may contact us anytime.

8. International Data Transfers

In order to operate smoothly, your information may be processed or stored outside your country. We ensure that all such transfers are protected with appropriate safeguards.

9. Updates to This Policy

HASRAT may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.